Frequently Asked Questions

Q: I only need one figure out of a pack.  Will you sell me just the one figure?

Unfortunately we can't sell our figures in this manner.  The way the process works is that each bag's contents are contained in 1 mold, so when a figure is cast, it's all the figures in a set and not just the individual figure. As soon as they are ready to come out of the mold, they are placed immediately in packs and sent to either the customer or the retailer. We don't have a bin of left over figures, otherwise we'd be able to help you with the one figure.

Q: I need a weapon (Pike or Spear) for my figures, how do I make them?

Glad you asked.  We do sell Weapon Packs that you can purchase. However, there are several methods available for creating your own weapons. A few that we've heard of are:

1. take broom bristles and cut them to the desired length.  You can then flatten out one end with a hammer or even pliers (to make the point).  Use PVA to build up a ferrule for the head.  These will look good, they really don't cost anything (especially if you have a broom), and aren't prone to breakage. 

2. use brass or floral wire (of appropriate thickness).  Cut it to the desired length, use a hammer to flatten one end and then file it to a point (not too sharp!!)

3. use piano wire or copper wire - though both of these are rather hard to work with and can be quite painful if you accidentally poke yourself with them.  Basically the same instructions as for the brass or floral wire.

These instructions were gleaned from several postings on the news:rec.games.miniatures.historical newsgroup.

Q: I'd prefer to pay by check and/or I am not comfortable with providing my credit card info online. How can I send payment or make an order?

Make your selections and add the items you want to your "shopping cart". What you do is select the method of payment as Mail in Payment . This assigns you an order number and notifies us that you have placed an order and to wait for payment - it also computes the cost of shipping. You then print out your confirmation page and either FAX your order to us at: 770-207-0126 or mail your payment to us (at the address listed below).

If you want to pay by credit card yet don't want to transmit your number via the internet, follow the same process. On the confirmation page is a section in which you can type in your credit card number and expy date. Click on CHECKOUT and then just print it out (the only thing transmitted to us is the pending order, no credit card info is sent). Then mail us the page as it has printed with your credit card info.

Once payment by check is received, we will wait 3 days for the check to clear the bank, and then we will ship your order. If payment is via credit card, we'll ship your order as soon as we verify the card.

Oldgloryminiatures.com
P.O. Box 107
Bethlehem, Georgia 30620-0107
USA

Q: Can I fax my order to you?

Yes, you can fax it to us at: 770-207-0126. By faxing it to us, we are assuming that you are paying by credit card. Please write down the card number, expiration date, and the CVVC code on the order. Then place your signature on the page as well. When we receive your fax we will begin processing your order. And don't worry, the fax sits on a secured desk (private office), so no one else has access to it or your information.

Q: What do you charge for orders to be shipped both in the United States as well as out of the country?

The rate depends on what the weight of your order is and where it is being shipped. The shipping price is determined at the time it is actually ordered as our e-commerce program then goes out and pings the UPS or USPS server, passes your shipping address and our shipping address as well as the weight of the order, then receives the estimate of the shipping cost back. We don't determine what the cost of shipping is, the carrier - UPS or USPS determines the cost. We have no control over the cost of shipping.

We welcome the opportunity to sell to individuals outside of the USA. All Old Glory Miniatures merchandise will be shipped via UPS. Although this is more expensive than USPS; it is tracked from here to you. Too many packages have been lost in previous attemps to ship via regular post.

Old Glory Miniatures is not responsible for any additional charges/fees that your country adds to your delivery.

To place an order use the normal shopping cart procedures. If the fields for shipping are not sufficient for your address, use the remarks/comments section to give your complete address. ENSURE you choose UPS Worldwide express for your shipping option (NOTE: This shipping calculator is not 100% accurate. This will give you a ball park for the shipping amount.

Once the actual amount is determined your credit card will be charged for additional shipping or credited if the shipping amount was not as high as calculated). At this time we will process your order, charge your credit card and send you your merchandise.

For information on shipping outside the United States, please see our shipping information located here.

Q. I would like to sell Old Glory's miniatures, how do I go about getting set up?

First, Old Glory Miniatures requires that you be a Brick & Mortar shop. No internet only stores are allowed.  Discounting via the internet is not allowed - it is heavily frowned upon.  If you are a Brick & Mortar shop, click here to download the Retailer Information form.

Q: I really like the pictures you have of your miniatures, how can I get a copy of an image or images?

Thank you - glad you like them.  Each image has been registered and covered under the Copyright laws of the United States of America.   These images are one of the things that make our site unique in that the entire line of Old Glory Miniatures will eventually be photographed and placed on this site.  We only own the internet rights to these images.  The Rights to these images are owned by Stephens Photography, Inc.  Thank you for asking, we do appreciate your feedback.

Q: I'm looking for your 15mm scale miniatures and all I see are the WWII Command Decision figures.  Where are the rest of your 15mm miniatures listed?

The WWII Command Decision line is the only 15mm scale that we carry.

All figures, buildings, and accessories are sold unpainted unless otherwise noted in description

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